GAME CHANGE REQUEST POLICY (GCR)

 

 

 

GCR POLICY

LAST UPDATED: MARCH 2026

 

Game Change Request (GCR) Policy

The home team must complete the GotSport Game Change Request form within the required deadline of 7 days prior to the scheduled game date, or it will automatically be denied.  The away team must agree to the change through the GotSport GCR or the team chat within 1 day of submission or the GCR will be denied. GCRs will not be considered through emails, texting or phone calls, unless it is an emergency or time-sensitive situation beyond a club’s control (example: loss of field). 

 

Game Change REQUEST must be submitted online through GotSport. 

When a match is canceled by either team, outside of the required window within 7 days of the original game date, the center referee will request payment from the team/coach/club that canceled the match. Payment must be made directly to the center referee within 48 hours of the cancelation notification to the league. 

  • Sunday Game Date-change needs to be requested by Monday – 8am
  • Saturday Game Date-change needs to be requested by Sunday- 8am
  • Friday Game Date-change needs to be requested by Saturday- 8am

 

GCRs ARE LIMITED TO THE BELOW ACCEPTABLE REASONS ONLY: 

  • EASTERN NY STATE CUP CONFLICT 
  • WEATHER RELATED 
  • RELIGIOUS HOLIDAY 
  • PERMIT/FIELD ISSUE RELATED (Must Show Proof of loss of venue- email from Facility Owner/Town/Parks Dept./School District)   

  

Game Change Request Rules    

  • The Game Change Request must be submitted at LEAST 7 days prior to the scheduled game date. If there is a situation such as a last-minute request due to a situation that is above and beyond your control, (ex: Parks Department pulling a field) please notify info@newyorkclubsoccer.com at once, so that we can assess/resolve the situation. Must Show Proof of loss of venue. 

 

  • Note that the assignors generally place officials on the matches 2 weeks in advance.  If a team cancels the week of the game, they will be responsible for all Referee fees which must be paid within 48 hours of the cancelation in order to have referees assigned to the team’s next game.  
       
  • Prior to requesting any game changes, the team/club requesting the change must contact their opponent regarding the game details, preferably by the GotSport chat feature* (see below) or by email or phone call to reach an agreement on any changes.
       
  • After the details (new time; date; venue/field;) have been agreed upon, the home team must complete the GCR. Do NOT complete a GCR without agreement from the opposing team or it will be denied. The opposing team MUST respond with agreed or refused to the GCR from the pending request in their list of matches or it will be denied (see below for instructions).

 

  • If the teams are swapping home/away fields, check the box for the GCR. 
  • The away team must respond within 1 day of the GCR submission or the pending request will be denied. 

  

UNACCEPTABLE REASONS: 

  1. Coaching conflicts: Teams will need to find another coach from your club to cover the game.
  2. Player availability: Teams may supplement their roster with players from other age-appropriate teams within their club, whose cards are issued from the same league (ex: CJSL, LIJSL, WYSL…).
  3. Conflicts with games from other leagues will not be accepted. 

   

YOU WILL BE NOTIFIED BY EMAIL IF YOUR GAME CHANGE REQUESTS HAVE BEEN APPROVED OR DENIED. 

The league will send both teams a message of the approved/denied change.   

 

Please allow 3 days for the league to respond to all Game Change Requests. 

 

Click for INSTRUCTIONS FOR REQUESTING & ACCEPTING A GAME CHANGE as a Coach/Manager

  • Home team will request the change. 
    • Go to: Team Management> Matches > Filter team & League > 3 dots (under status)> Scroll up > Request Change> Enter new details 
  • The away team will see a pending request in their list of matches 
  • The away team will have the option to AGREE or REFUSE 
  • After one team submits the request, the other team MUST click “Agree” or “Reject” in the system. Otherwise, the league does not see it has been agreed upon. 
  • If agreed, an NYCS/EDP representative will approve or deny. If approved, the schedule will be updated 

 

GCR: Submit as a Club Admin

  • Log into your club account in your admin role
  • Select Scheduling in the navigation bar on the left side-then select As Participant
  • Select  Details for North Atlantic Spring 2026
  • Enter the Game Number then Search
  • Click on the 3 dots on the right side-Request Change
  • After submitting, please check that the end times of the games and AM and PM are correct and did not change. You are able to edit any error.

 

Things to Note:

*Teams should agree to details in the chat before officially requesting a change. 99% should then be approved  

* Away team must respond within 1 day. Any pending requests will be denied after that time. 

NOTE: Team contact information for coaches and managers, if available, is on the public schedule information page for the division. ONLY coaches and managers with current, valid pass cards will be listed. 

*How to use the Team Chat Function with GotSport 

https://gotsport.zendesk.com/hc/en-us/articles/1500000495702-How-to-Use-the-Team-Chat-Function-with-GotSport 

 

 

 

?